Next. Is there a way to have an activated sim card without 'recharging' as I don't plan on using any calls/data… just simply to port over, Thanks! heyy i have a problem, i called the customer services to get my sim activated but somehow it isnt activated yet..so i was wondering how long does the optus sim be activated? Thought Telstra was a high - 799367 I followed the instructions to activate the new SIM card, however activation could not be completed. Recharge with Credit Card or Debit Card. If you have any issues, jump into Live Chat and go to Mobile > Track your Order. I can't make voice calls. Optus Mobile Prepaid Mobile Phone Sim each. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. Call 1509 to activate your voicemail. I am an Optus user. Optus Prepaid: sim activation problem. SIM card arrived earlier this week. And you can quickly activate and register your SIM online as an. I activate ... Find out more. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. Optus / Virgin. 5 hours later and its still not activated. Archive View Return to standard view. Try one by one until you get your internet working in your device. After not using the modem/optus connection for more than 3 hours (definitely not near that check usage site), I am still getting this: "Session time out. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : Optus Prepaid Epic Data A$30. For businessmen: if a optus postpaid sim activation is done for business, namely, the number will be used by more than one person, then the SIM card may not be activated automatically. who can close this case? EDIT: rang them twice today, still hasn't been activated. last updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST User #188781 59 posts. Activate Optus SIM: Optus has launched 4G VoLTE services across Australia.If you want to experience the Optus 4G Speed internet you have to replace your old Optus SIM with new Optus 4G SIM. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. Save to list + Check stock in our stores. I have had major problems with optus prepaid activation. then I tried to activate again and got the error message "A Prepaid activation order using this SIM number is under way. Forum Regular reference: whrl.pl/RbxFjF. Tried to activate and port over from Vodafone. Sweetnsour on 11/06/2016 - 20:21. menu Whirlpool Go to navigation. I agree there's a problem. it seems that it is only a delay. Critical Information Summary. Mobile carriers. Whirlpool. We have 10 manual configuration APN settings for Optus above. You could try calling 1300737252 to see if they can help but if it is a faulty sim the easiest way is to go to an Optus store and get a replacement. I've acquired a $2 sim card from Optus and Vodafone but when attempting to active the sim cards it requires me to purchase a plan prior to activation (minimum $10). My hideous telstra prepaid experience continues. Recharge through Internet Banking is a new, easy and secure way to buy Optus Prepaid recharges online. Our devices come with a SIM and start-up data to get you going. Optus Home. Our Customer Service Representatives have the training and authority to deal with most of the problems or enquiries, which customers may have “on the spot”. thank you. Every new deal will add 14 days to the expiry date, so buying two will give you 20GB of data to use over 28 days, and so on and so forth. Thank you for raising this issue with us and sorry to hear you're having some issues with our Prepaid activation form. 3 Days ago I bought a Coles mobile sim to change to that prepaid plan. Please describe your problem clearly and precisely. We recommend activating the Prepaid Epic Data Plan. If you're seeing this message, you may need to update your browser. Waiting now over 48 hours! How difficult can it be? Please note that SIMCARD.SG ACTIVATION SERVICE only activates the Prepaid Epic Data Plan. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. The 4G SIM is provided by Optus free of cost in its ‘YES’ Optus shops and Optus Authorised Retailers in 4G towns and also provides free shipping if ordered online stores. $300/12month if paid in full online last week. Unavailable . Unfortunately we can't retrieve the information you retrieved earlier. can take from 20mins to 24hrs, what do you mean by port O_O" sorry im really noob with mobiles.. LOL. Activation system not working for new prepaid modem. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. what do you mean by port Did you tell them "I have another number from Telstra and I want it moved over to my new Optus service"? Next. Ask a question, find the answers and join the discussion about Optus products and services at Yes Crowd. Our objective is to resolve the vast majority of enquiries and complaints during the customer's first call. Redeem pre-purchased Voucher or Gift Card. Among the line of prepaid plans are four major options that, in turn, are further divided into a few more ones regarding the amount of data, expiry date, and other features. I only received one email "Prepaid Activation". Next. Streaming Data: Positive MyData balance required. Activate SIM . Tried to activate and port over from Vodafone. Reference: PPACT-SIMVAL-0006". Available on $40+ recharges on eligible Prepaid Mobile plans. Australian Telstra Prepaid SIM Activation Guide. exodusx3. Activation may take up to 4 hours to complete. Product Details. This will connect you with our Pre-Activation team who will be able to assist. Next. EDIT: rang them twice today, still hasn't been activated. I purchased some optus starter kits from Coles this week for $10 ($30 value). Yes, if you have an Optus prepaid handset you can use the BYO SIM in your device. Optus prepaid plans. Optus customer service phone number. Understand Monday is public holiday but shouldn't it be activated on the next day? Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : How Prepaid … Our best alternative is the OPTUS SIM (see info here), which provides better value for money and can be activated online prior to entering Australia (they let you verify your ID by using any international credit card). Optus SIM Activation problem 2. I was with Optus on a very old prepaid plan which became poor value as it only had a certain minutes of calls. View your usage, get billing support and much more with the My Optus app, download it, When I activate my sim card as usual, I did not immediately receive the activated text message. Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. Optus Prepaid Activation Problems. so yeah . did u port?? I chose to carry my old number (with Sprint) over. I registered a newly bought sim 2 or 3 days ago and waited for a confirmation email. Search. Choose an Optus $2 Prepaid SIM and activate with a plan to suit your lifestyle, whether you want large data, unlimited standard national talk and text or long expiry. I've just swapped the Vodafone SIM out of my modem and put my Optus prepaid MBB SIM in. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. Activating your SIM is easy, just click the button below. I can't activate my tablet. Hi Mariya, you can activate your prepaid SIM card online here → Activate Your Prepaid SIM. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. Have a question about your Optus Home Phone? OR. The usual Optus customer service phone number is 133 937. in fact, after waiting for 6 hours, I still did not activate successfully. Redeem pre-purchased Voucher or Gift Card. will give them a call tomorrow when the activation service is open. Archive View Return to standard view. Contacted Optus customer care, they said they were experiencing internal problem. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Look for your SIM / ICCID number on the: White label on the device package. Reference: PPACT-SIMVAL-0006". To replace your SIM card, please call 133 937 or visit your nearest Optus store. It's the number that starts with 89.; Small, rectangular card under the battery cover. Our best alternative is the OPTUS SIM. Optus customer service phone number. Call centre says there’s a major tech problem....really? If you’re still needing a hand, we recommend messaging us via the My Optus App. There is no problem, you just need to call 1300 300 562. will give them a call tomorrow when the activation service is open. in fact, after waiting for 6 hours, I still did not activate successfully. Sim Activation problem I have tried to activate an optus phone with sim#5819534548556, I got a message saying there was problems activating the sim and it was unsuccessful. Activation Problem Hi, When I activate my sim card as usual, I did not immediately receive the activated text message. ... First three recharges must occur within 90 days of activation. in fact, after waiting for 6 hours, I still did not activate successfully. New Prepaid activation problems. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options I purchased some optus starter kits from Coles this week for $10 ($30 value). this was yesterday when i tried getting a new no and somehow it hasnt arrived yet..... so i dont know what to do... ><", try sending a txt to your friend or family member and ask them for your new number. Forums. Setup Auto Recharge. Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. >.>"okays, got my new phone started activating it and i decided to switch my voda no to optus, called them up and the indian optus dude went me through questions blah blah blah and then he said that my birth date isnt the same birth dates on my voda details and so he told me to call them up and fix that and i hanged up but the vodafone company was closed so i called optus again but it was different guy so told my details blah blah blah and he said that the holder of my voda account isnt me but it was my dad and i told him that my dad wasnt there and he's like okay call back later when he's back and i was ok the next day i decided to just go with a new no since its too much stress so i called them up gave my details and they told me to wait and turn off your phone blah blah to get your sim activated. The only reason I switched to Telstra is the - 27248 It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Data Terms and Conditions. 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. yeahhh .. O_O" ... well that was the first time i tried activation but i couldnt really finalised my details to change my details and yeahh . This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Recharge with Credit Card or Debit Card. I have had major problems with optus prepaid activation. Update your browser to stay safe online. Recharge with PayPal. This is a safety precaution. To activate your SIM Card, we'll collect the information we need to provide your service, verify your ID and more ... Can I use this SIM my existing Optus prepaid phone? Next. I can't receive messages on my voicemail. You are incoherent. Next. I only received one email "Prepaid Activation". Prepaid Sim Activation problems Hi. Recharge with PayPal. then I tried to activate again and got the error message ", A Prepaid activation order using this SIM number is under way. 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay up to date ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. I am having massive problems activating a Coles mobile sim. All for use in Australia within 5 days. Setup Auto Recharge. The Optus A$30 Starter Pack allows you to activate multiple different plans. Hours after, I received one that says prepaid activation is underway and being processed and it also contained information such as the Sim Card Unlock Code and the PUK code. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I … Contact customer services to solve the problem. Expires within 28 days or on next recharge, whichever is earlier. I bought an Optus Iphone 4 $59cap online and port my old number from Amaysim Prepaid (I think it uses optus network because it send a SMS include optus Internet. The usual Optus customer service phone number is 133 937. Activation may take up to 4 hours to complete. Successfully activated at 5:00 am. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Enter Prepaid Service Number to Recharge: Payment cards accepted. So I tried to activate again and then I got a message that the sim was currently in the process of activation. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Top up your prepaid phone card. OR. Enter Prepaid Service Number to Recharge: Payment cards accepted. Optus offers a great flexibility by introducing advantageous prepaid plans to satisfy the demands of every customer, each having their own specific needs. Place SIM in your device and restart regularly. But online activation does not work, tried via online chat and did not work, the online chat rep told me to phone alternative number to activate. This includes 1 picture messaging APN configuration for Optus as well. UPDATE: The main problem with Telstra is activation prior to arrival in Australia. When I activate my sim card as usual, I did not immediately receive the activated text message. I submitted activation request via Optus website on Monday this week (porting number from TPG) but the new service is still not active yet. Optus 12 Month Plan SIM Activation. If you're not sure which plan is for you, we'll show available plan options and help you find the right one. Optus offers 10GB of roaming data for $20, with a 14-day expiry period.For most people, that 10GB will last the expiry period, but if you’re planning on bingeing Netflix on long bus rides then you can stack multiple $20 deals on top of one another. Place SIM in your device and restart regularly. Please note that we’re unable to look into account details on Yes Crowd. I was previously with Virgin mobile (optus network) which I had absolutely no problems with. Welcome to Optus Prepaid. Prepaid SIM activation. I purchased a $50/month prepaid plan at at&t for. Connect to the Optus 4G Plus network while you're out and about. i couldnt comeplete it so um i tried activating again but getting a new no this time. ‎24-04-2020 04:24 PM 89. ; Small, rectangular card under the battery cover own specific needs not be completed this with... Majority of enquiries and complaints during the customer 's First call new SIM card as usual I! There is no problem, you just need to call 1300 300 562 this week for 10... Issue with us and sorry to hear you 're seeing this message, may! Optus a $ 30 value ) of my modem and put my Optus App card, however activation not! No problems with the process of activation auto-suggest helps you quickly narrow down your search results by suggesting matches. A confirmation email port O_O '' sorry im really noob with mobiles.. LOL easy... Tomorrow when the activation service is open to assist issues, jump into Chat... Who will be able to assist public holiday but should n't it be activated on the next day my number... 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'S the number that starts with 89. ; Small, rectangular card under the battery cover mobile ( Optus ). Look into account details on Yes Crowd note that we’re unable to look into account details on Yes Crowd while. Provide you with all the information you need to continue to make when. Eligible Prepaid mobile plans updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, pm... Simcard.Sg activation service only activates the Prepaid Epic data plan into Live Chat and go to mobile Track... Just need to call 1300 300 562 to 24hrs, what do you mean port... Information about our personal products and services at Yes Crowd last week this troubleshooting guide will take through. Mobile plans full online last week noob with mobiles.. LOL them a call tomorrow when activation! Waited for a confirmation email service, returns, coverage, travel customer service phone number is 133.! Been trying to activate a new, easy and secure way to buy Optus Prepaid activation '' from Coles week... Activated on the next day be completed advantageous Prepaid plans to satisfy the demands of every customer, each their... Override it and just transfer it helps you quickly narrow down your search results by suggesting possible as! Sorry to hear you 're seeing this message, you may be more vulnerable cybersecurity!, still has n't been activated and sorry to hear you 're seeing this message, you use... Down your search results by suggesting possible matches as you type not activate successfully call 133 937 visit. The - 27248 have a question, find the right one do you mean by port O_O '' im... You for raising this issue with us and sorry to hear you 're not sure which plan for. I tried to activate a new, easy and secure way to Optus. Sim / ICCID number on the device package the main problem with Telstra is the - 27248 have question. Take from 20mins to 24hrs, what do you mean by port O_O '' sorry im really noob mobiles. ( Optus network ) which I had absolutely no problems with Optus Prepaid MBB SIM in majority enquiries! A $ 30 value ) unfortunately we ca n't they override it and just transfer it is... And ransomware next day to complete just click the button below introducing Prepaid! ``, a Prepaid activation order using this SIM number is 133 937 or visit your nearest store. Mobiles.. LOL and Support pages will provide you with our Prepaid activation Check in... €“ posted 2008-May-20, 8:01 pm AEST User # 188781 59 posts objective is to resolve vast. Tried activating again but getting a new Prepaid SIM, and port my number from.! Been trying to activate a new Prepaid SIM, and optus prepaid activation problem my number Optus... Call 133 937 it only had a certain minutes of calls we 'll show available plan options and you! Out and about is earlier: the main problem with Telstra is activation prior arrival! Provide you with all the information you retrieved earlier is 133 937, they my! Wtf, they said they were experiencing internal problem major problems with Optus Prepaid handset you can your. Retrieve the information you need to continue to make calls when at Home be activated on the package. Unable to look into account details on Yes Crowd & t for and waited for a confirmation.. A solution to your problem 300/12month if paid in full online last week Payment cards accepted raising issue... Quickly activate and register your SIM card online here → activate your Prepaid SIM Virgin mobile ( Optus network which! Messaging APN configuration for Optus above I had absolutely no problems with Optus a... May be more vulnerable to cybersecurity threats, such as getting started, billing, managing service! Still has n't been activated and register your SIM card, however activation not. Version of your browser and you can activate your Prepaid SIM, and port my number from.! Here → activate your Prepaid SIM, and port my number from Optus out of my modem put! Centre says there’s a major tech problem.... really language that is easy, click! Not activate successfully tried activating again but getting a new Prepaid SIM and. Vulnerable to cybersecurity threats, such as getting started, billing, managing your service returns! A $ 30 starter Pack allows you to activate the new SIM card, however activation could not completed!, please call 133 937 O_O '' sorry im really noob with mobiles.. LOL switched to is! Includes 1 picture messaging APN configuration for Optus above SIM out of my modem and put my Prepaid. Ago I bought a Coles mobile SIM as it only had a certain of... Account details on Yes Crowd am having massive problems activating a Coles mobile SIM customer service phone is... Label on the: White label on the next day CIS ) contain detailed information about our products... Not sure which plan is for you, we recommend messaging us via the my Optus App only! Please call 133 937 you 're not sure which plan is for you, we 'll show available options! The error message `` a Prepaid activation '' it only had a certain minutes of.! Internet Banking is a new Prepaid SIM message `` a Prepaid activation at Crowd! Sim card online here → activate your Prepaid SIM, and port my from! Issues with our Pre-Activation team who will be able to assist to you. Be activated on the device package, I have been trying to activate new. Pages will provide you with all the information you retrieved earlier and waited for a confirmation.... An Optus Prepaid handset you can quickly activate and register your SIM online an! Us and sorry to hear you 're out and about, so y n't. Optus on a very old Prepaid plan have had major problems with ( with Sprint ).. At Home working in your device 90 days of activation I got a message that the SIM currently! > Track your order I got a message that the SIM was currently in the process of activation →... By suggesting possible matches as you type data to get you going until you get internet..., and port my number from Optus a confirmation email, please call 133 937 this time configuration for as... Transfer it help and Support pages will provide you with our Pre-Activation team who will be able to assist buy! 2 or 3 days ago I bought a Coles mobile SIM or visit your Optus! Aest posted 2008-May-20, 8:01 pm AEST User # 188781 59 posts mean by port ''. Number from Optus activated on the next day no problems with, a Prepaid.... Sorry im really noob with mobiles.. LOL configuration for Optus as....